F.A.Q.

F.A.Q

  • How long does my order take to ship?
  • Orders take 1-5 business days to prepare, plus shipping time based upon the shipping method you chose upon checkout. Please note, preparation time does not include weekends and holidays.
  • Do you offer cancellations and returns?
  • Due to the nature of our products, we do not offer cancellations or returns. If something happens to your product during shipment or you have any problems, please contact us and we will be glad to offer a refund in certain circumstances. 
  • HELP! I entered the wrong address...
  • If you notice that you entered the wrong address, please contact us immediately. If your order has already been packaged and shipped, we cannot offer a full refund. If your order is returned to sender due to invalid address, we will offer a refund minus original shipping charges. Please double check all of your information before placing an order.
  • What does my order come with?
  • All orders come with extra borax, slime care instructions and candy. We also occasionally offer certain promotions for free slimes and squishies that may be included in your order.